200% Money Back Satisfaction Guarantee
***there is absolutely no risk to you***
We are committed to providing you the most thorough inspection and best customer service throughout the United States.
To back that, we offer a 200% home buyer guarantee.
If you are not totally satisfied, believe that this was the most detailed inspection and my service exceeded your expectations, we will refund your inspection fee.
In addition, we will pay the fee for another InterNachi Certified Inspector of your choice to inspect your new
Terms of Guarantee:
1) Buyer must be present for entire Hero Inspection & Engineering Services inspection
2) A signed and witnessed HERO Inspections & Engineering Services release from liability form must be received to initiate the above process.
3) Client must object and claim this offer within 3 days of the initial property inspection by providing their specific
concerns in writing, concerns and claims must be valid
4) HERO Inspections & Engineering Services fee will be refunded by check to the person who originated the fee payment. (This is the 100% return part)
5) A check to pay for the re-inspection will be paid directly to the re-inspection company in their name for their
inspection fee up to 100% of our original home inspection fee amount. (This is the 200% part)
6) The re-inspection must be completed by an inspector of your choice who has:
- Inspector has passed the appropriate State Home Inspector Examination
- Certified through InterNACHI
- Has E & O Insurance
This Guarantee applies only to the Pre-Purchase Residential Site Inspection. No other services are covered by this guarantee.
All inspections are conducted above and beyond the guidelines of both InterNACHI and ASHI’s Standards of Practice and Code of Ethics, Providing the Professional and Courteous Service You Deserve!