HERO FAQ 2018-09-22T20:39:28+00:00


It is a non-invasive, non-exhaustive visual examination and operational test of most of the systems of the house, including function tests of the major systems of the home.

First and foremost, a HERO inspector is the Home Buyer Advisor. The idea of a home inspection is to help prevent the buyer from inheriting problems from the seller, unknowingly. The key word is: unknowingly. Someone can buy whatever piece of real estate, in any condition, that one chooses to. The key is that someone knows exactly what they are buying.

  • Exterior/Decks
  • Roof
  • Garage
  • Attic
  • HVAC
  • Water Heater
  • Plumbing/Laundry
  • Electrical Service
  • Basements/Crawlspaces
  • Kitchen/Appliances
  • Bathrooms
  • Interior Rooms

For a thorough explanation as to what is inspected and what isn’t, please visit NACHI.org.

Sometimes this answer is longer than what an inspection is. Remember, an inspector is limited to the time allotment, current conditions, personal belongings, etc. which may impede areas that are visible.

It is understood that a typical home inspection would not be as thorough as exhaustive as an environmental or structural evaluation, but it is also not the same as bringing in an electrician, a plumber or an HVAC technician.

In an ideal world, a buyer could bring 10-15 professionals to evaluate a home: plumber, electrician, HVAC, structural, environmental, etc. Of course, that would be cost prohibitive and typically isn’t necessary. The best way to think of the home inspector, is that he or she ca inform as to which of those professionals should be brought in for a further investigation. An investigation which is expected to go deeper and be more exhaustive than the general inspection.

It’s also important to note that the home inspection is not an installation or permit/code inspection. Many times, when a plumber or an electrician comes in after an inspection, they do not understand what the point of home inspection is, and they can start to talk about how to bring the house up to current building codes. Building codes are for new building and renovations projects, not for the transfer of ownership. If that’s how a house was built at that time, and it isn’t causing any issues, it will not be part of the home inspection report.

If you’d like to see what a typical inspection report looks like, CLICK HERE.

When a homeowner purchases a home, they are basically stepping into an ongoing maintenance schedule for that home. Things are going to break, in new homes, in old homes. If maintenance is neglected, items tend to deteriorate faster.

Just because an inspector walked through your home for a couple of hours several weeks or months ago, does not mean that they take on the liability and responsibility of anything that happens to that house in the future.

Extended warranties and homeowner’s insurance are mitigation ideas that can help offset the cost of future repairs.

A home inspection report is a representation for the home in that one moment in time. It is not a liability plan against all possible future problems.

As a new homeowner, someone takes on a large responsibility, and problems may come up. Being a responsible homeowner shouldn’t be neglected or taken lightly.

All HERO inspectors are trained in the same manner, with the benefit of 10,000+ inspections of experience. Everyone is trained the same way; all HERO inspectors inspect in the same manner so all points of the house are seen from several different angles.

This all adds up to HERO inspections having a reputation of being thorough, but without being alarmist.

HERO knows that sometimes things can go wrong after an inspection. A water leak, a roof leak, an appliance breaking… And while things age and fail, so it shouldn’t be a surprise, it can be frustrating. That’s why HERO includes, the HERO Home Protection Plan with every residential inspection. It is a list of warranties, guarantees and extras included with every inspection, so the buyer and their Realtor can feel as protected as possible. It doesn’t take care of every foreseeable problem, but it can help alleviate many small problems that can arise after the inspection.